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Property Manager


Posted Apr 19, 2021

Property Manager

Neighborhood Properties, Inc. is a privately held real estate development, investment and management company based in Charlottesville, VA. For 40 years, we have been acquiring, developing, renovating, and operating high quality residential rental properties.

We are looking for an ambitious and self-motivated Property Manager who wants to join a local growing company which does not have layers of corporate bureaucracy. A positive and energetic person who excels at leading an exceptional staff, while keeping properties in top-notch shape and full of happy residents.

JOB DUTIES:

Customer Relations

  • Lead, direct, and control all facets of the properties to ensure quality services and a high degree of customer satisfaction
  • Maintain a positive customer service attitude with the focus on achieving lease renewals with rental rate increases
  • Lease apartments at market rent to maximize rental income and minimize vacancies
  • Tour visitors and guests to show apartments and community

 

Maintenance

  • Walk and inspect properties weekly, and check on vacant apartments
  • Update all reports with vacancy status. Coordinates with maintenance and make-ready staff to ensure timely condition of apartments after move-out.
  • Work closely with Maintenance Supervisor to monitor and schedule all turnovers and maintenance activities
  • Reports all liability and community incidents to the corporate office immediately

Financial

  • Manage the fiscal activities of the property: establish budgets, ensure adherence to budgets, maintain prior approval for deviations from approved budget, and invoice approval
  • Work to ensure financial policies and procedures are adhered to and that conditions are positive to enhance cash flow and profits
  • Evaluate and set rent prices in accordance with the market and budgeted goals

Employee Management

  • Hire, train, supervise, and motivate leasing consultants
  • Ensure all leasing consultants are compliant with Fair Housing Laws
  • Motivate and supervise all staff in order to achieve occupancy and operational goals,
  • Implement new employee orientation and training
  • Provide constructive feedback to non-performing employees

Administration

  • Answer phone calls/emails from current and prospective residents
  • Record, assign and follow up with maintenance requests
  • Write/sign leases
  • Source and order maintenance materials, parts, and supplies
  • Input rent, leases and tenant information to AppFolio
  • Maintain database/spreadsheets with resident information and unit availability

Marketing & Sales

  • Develop an annual marketing plan and conduct marketing reviews on a monthly basis
  • Market units via Craigslist, company website, etc.
  • Conduct market surveys and maintain an awareness of neighborhood market and economic conditions

REQUIREMENTS:

  • 4-year Bachelor's degree
  • Minimum of at least five years experience in the property management industry
  • Excellent customer service skills
  • Management and/or sales experience is a plus
  • Demonstrated ability to manage multiple timelines and projects simultaneously, setting priorities and working autonomously with minimal direction
  • Ability to manage difficult customers and conflict situations
  • Excellent verbal and written communication skills
  • Professional appearance and demeanor
  • Strong attention to detail; dependable; and self-motivated
  • Eagerness to learn
  • Drug test, criminal background screening, and college transcript
  • Good driving record

WHAT WE OFFER:

This is a full-time position with an excellent and comprehensive benefit package including 100% employer-paid health insurance, a retirement plan with 3% match, dental insurance option, life insurance, three weeks paid-time-off per year, and eight paid holidays per year. Applicant may need to be available to work some weekends.

Interested applicants please respond with salary requirements to Kinda@NeighborhoodProps.com.

Equal Opportunity Employer / Drug Free Workplace

 

 

 

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