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Frequently Asked Questions

How do I get to the Neighborhood Properties office?

We are located at:

1025 Wertland Street
Charlottesville, VA  22903  [ map ]

How do I view a property I am interested in leasing?

Just contact our office at (434) 971-8000, or email to make arrangements. Although our regular office hours are 8:00am- 5:00pm Monday through Friday and 9:00am-5:00pm Saturday, we strive to meet the needs of our customers and are happy to arrange viewing times that work best for your schedule. 

Are short term leases available?  What if I sign a short team lease and then want to switch to a full year?

Short term leases of three months or more are available for a 15% premium. Should you sign a short term lease and at any point would like to switch to a twelve month lease, we will gladly amend your lease terms to reflect a 12-month lease at the regular rental rate. Please contact our office for more details.

How do I apply to lease a property?

If you have decided on a specific property that you would like to lease, you will need to fill out a rental application and submit the application fee. The application fee is $45 for each adult. Please contact our office for more details on filling out an application.  

What do you base your approval decision on?

During the approval process, we will contact previous landlords for rental references, perform a credit check, and complete an employment/income verification. We typically complete the approval process within one to two business days.

What happens after I am approved?

Upon approval, we will sign a lease with you for the property within 72 hours. We can either schedule a time to meet in person to sign the lease, or we can simply handle the signing process via email or fax.

Whose name needs to be on the lease?

Any adult who will be occupying the property must have their name on the lease. If you would like to add a roommate in the future, we will be happy to assist you in adding them to your lease. Please contact the office for more details.

When can I move in?

Residents can pick up the keys at our office at 4:00pm on the first day of their lease.

What do I need to pay when I move in?

On the first day of the lease, the following items are due: the first month’s rent, security deposit, and restoration fee as well as any necessary utility or pet fees.

What if I my lease begins in the middle of the month?

For mid-month move-ins, the first full month's rent is due on the first day of the lease, and the pro-rated amount of rent is due on the first day of the following month.

How do I renew my lease?

Our leases do not automatically renew so you will have to sign a renewal lease agreement in order to extend the original lease. Typically you will receive a renewal offer letter 3-6 months before your lease expires.


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